Shipping & Return

How long is the delivery time?

Wherever you are in the world, we make your orders ready to ship within 3 business days. And we deliver all over the world within 4-10 business days. We ship it immediately by our partners UPS/FedEx, and the delivery time is 2-7 business days. Depending on your country, local customs and duties may apply.

You will receive a notification when your orders are prepared and shipped, and you can start tracking your package within 24 hours.

Can you send the item to my home or office?

Of course, we will send the item to the address specified by you upon completing the order.

Can I track my order?

Once we have delivered your order to FedEx/UPS, you will receive an email with tracking information.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Return Policy

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. If the product comes as damaged/mistaken, we immediately accept the return/resend. You should keep the damaged shipping tube/product. We cannot refund any delivery charge (except where goods received are either faulty or incorrect). Any damaged orders must be reported to our customer services team within 30 days of receiving your order. Please get in touch with our customer services team at [email protected] with images of the damage and order details. Any damage reported after this time may result in us being unable to process a replacement order for you.

Please check the product before wearing, as refunds cannot be issued once it has been worn. In case of any issues, contact us immediately. We generally request that you send a clear image of the problem along with all product labels.

Please ensure you check all products upon receipt. Remember not to dispose of the product or its labels until you have contacted us with images of the problematic item. In case of any issue with the product, we will provide a free replacement or a refund. Please note that samples are not returnable.

Returns must be sent to:

[TURKEY-ADDRESS]

or

[USA-ADDRESS]